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Our Customers

Automated Metering

Con Edison of New York and Orange and Rockland have installed more than 1,000,000 communicating electric and gas meters across our service territory. These meters increase convenience for customers who must otherwise provide meter access each month, enable customers to manage their energy bills through voluntary time-of-use rate structures, and increase safety for company employees who would otherwise need to read meters in dangerous locations. Data from these meters can also be integrated into outage management and demand response programs. Automated meter-reading also eliminates the need for estimated bills because physical access to meters is not required in order to get an accurate monthly reading of energy consumed at the customer’s premises. In the longer term, there is the potential for using remote metering to give customers a load usage profile, a better understanding of their day-to-day energy use, and help them to identify the potential for lowering energy use at their premises.

Customers with automated meters no longer have to provide access to their meters for monthly readings.